Hats Off to Nikon

[Steve D]

I have a pair of Nikon 8x25 compact binoculars that I use just for hunting.  I have had these for probably ten years or so. Somehow the left eyepiece came loose inside and could be heard rattling around and could only focus with one lens.. Since they have a "lifetime" warranty I figured  I would contact Nikon to see about  possibly getting them repaired. It couldn't have been any easier.

They emailed me a return authorization and shipping label. I packed them up and sent them off on 4/2 and they were delivered back to me on 4/20. No questions asked and I didn't pay a dime other than the shipping to return them.

Definitely the easiest warranty repair I have ever experienced. to Nikon.

[NFA-ADK]

Had an issue with my Bushnell.  I put too much oil on the gun and sitting in the case I guess it damaged the scope.  Brought it back to the dealer and paid shipping and handling only.  2 weeks later I had a working scope again.  

Its good to see when these companies stand by the product!  

[ny hunter]

All my scopes are Nikon or Leupold ...Had an issue with my Leupold binocs a couple years ago...Called them to ask if they would look at them and was told to send them in About 3 weeks later I received a new pair at no charge because mine could not be repaired....can't ask for better service......

[philoshop]

Optics manufacturers have their feet to the fire regarding customer service and warranties. It was a combination of grass-roots demand and good old competition that started 30+ years ago. Glad things worked out for you.

[grampy]

I have a pair of Nikon bino's, great quality at a good price, and I'm very happy with them. Good to know if I ever have a problem, they stand behind their product! 

[sodfather]

I have a Nikon D5100 camera that I use quite a bit. Have had it for 6 years now and  works flawlessly. Glad to hear they stand behind their products 

[dbHunterNY]

i've sent a varmint scope back that lost its zero. same thing. no problems since getting it back and i had that scope for a while.