Amazing customer service

[G-Man]

2 years ago I won a centerpoint whisper 380 , I don't  use it much as I have a mbx 400.  But I noticed a limb starting to delaminat.  Contacted them in nov and limbs are warranted for 5 years.  bUt I needed to take it to centerpoint dealer or ship top end back to them for repair.  Well I just got around to taking it apart and needed shipping label to send back as no local dealer . 

And WOW!!!! centerpoint and ravin are same company now, called today for shipping label address and they said they will just send whole new top end of x bow.  Complete with strings and silencers and to keep old one. I'll take old apart.and keep strings cables cams and other parts.  Great customer service!!!

[Bolt action]

Sounds like you had a great experience! 

[suburbanfarmer]

I had a similar experience with Centerpoint Sniper. Owned by Crossman back then I think. Great CS

[G-Man]

1 hour ago, suburbanfarmer said:

I had a similar experience with Centerpoint Sniper. Owned by Crossman back then I think. Great CS

They are all owned by velocity outdoors, they just acquired ravin crossbow as well. 

[Fletch]

Gotta love when a company does what it should do. To bad it is not the norm. Two of my best customer service experience companies hunting related are Badlands and FirstLight. 

[easy]

Thanks for the good news. I have a centerpoint 370 and lost a sling stud. I phoned crossman and they sent me a new sling with two studs. It is an entry level crossbow but customer service is excellent.