Growalot, I agree with all you're saying. It's the schools responsibility to recognize she is not at the age or skill set to be a good fit for the position. I don't know this woman's background, but of she needs this job to keep a roof over her head, you can't fault her. I'm sure shes limited to finding a job that she feels she can do, and also being at her age...I can't imagine that employers are making that easy. She could have gotten up and yelled, screamed etc. but that would have escalated. I'm also sure there was fear on her part that these kids would do more to her. Like I said, I agree with all you say, but if she needs that job...she did what most people do and had to deal with. That is sad to me. These kids are out of control