I bought a pair of insulated Rocky’s a number years ago and found an inch long slit in the rubber toe when I got in from deer hunting. My guess is that it happened when I was walking the rock ledges on my cousin’s property. I contacted Rocky to see if I could get a replacement pair since they were nearly brand new and they did not honor my request. I told them, and I have held to my word, that I will not buy another Rocky product again. I’m surprised they’re still business with such lousy customer service.