Expires today.....

[growalot]

Gold rush apple trees 4.99...

http://www.gurneys.com/goldrush-apple-tree-/p/65758&sid=0531094&eid=022113GUC&uid=19225269&utm_source=em&utm_medium

[growalot]

by the way...ripen mid to late Oct

[SplitG2]

Bought 5 the day of the sale. Now they are saying it was a mistake and they will be sending me just one apple tree.

[growalot]

Sorry to hear that...I've not received any e-mails to that effect...I'll be checking with others...

[growalot]

Take that back...so the phone call will ensue...See I don't do over the net orders...I call them in and talk with a person...I asked several times if the order of 4 was OK before placing......

[Perchlake]

Bought 5 the day of the sale. Now they are saying it was a mistake and they will be sending me just one apple tree.

Same here i ordered 10 and they said they are sending me 1

[SplitG2]

I know alot of people placed orders with them. Doesn't sound like they are a stand up company.

[growalot]

Well I'm apologizing for posting that...It looked to be great...but too good to be true I now see.

The problem they have with me is....... I called in the order and grilled the person taking the order to make sure it was correct...they can't claim a computer glitch...I called today(India) and explained this...left on hold ...then offered 10 gift card...I don't do gift cards...explained the purpose of ordering 4 was to make the shipping cost worth while...I want the 1 tree they are willing to give me shipping free...done

[mlammerhirt]

Looks like they are no longer available.

[growalot]

Actually I've never had a problem with them and they have honored their guarantees as long as you are like me and save receipts and document everything....I order seeds from them every year

[SplitG2]

I canceled my order. If i'm going to spend $15 a tree I rather pick my rootstock.

[phade]

This is BS.

I called...ordered 4 originally. NO EMAIL at ALL about the change in order quantity! I just checked my order on their site based on this thread and sure enough they reduced it to one and with shipping the price for one was not a deal.

They charged the card the full amount when I ordered and refunded the cost of the three trees just Thursday.

I called as let them know I was not happy with the way it went down. The lady offered to restore my order for 4 trees at said price. So they re-debited the amount and I should get the 4 trees for $26.91.

We'll see.

Edited March 2, 2013 by phade

[landtracdeerhunter]

As posted elsewhere, I have had trouble with Gurneys. This doesn't surprise me at all.

[phade]

This is BS.

I called...ordered 4 originally. NO EMAIL at ALL about the change in order quantity! I just checked my order on their site based on this thread and sure enough they reduced it to one and with shipping the price for one was not a deal.

They charged the card the full amount when I ordered and refunded the cost of the three trees just Thursday.

I called as let them know I was not happy with the way it went down. The lady offered to restore my order for 4 trees at said price. So they re-debited the amount and I should get the 4 trees for $26.91.

We'll see.

Go figure, i got an email saying they were out of stock and refunding my money.

[5.9cummins]

Stick with a local nursery. I can point you in the direction of a few.

[SplitG2]

I just got a email stating they just put my order of 5 trees in storage and will ship out when zone 5 is ready. I canceled my order last week. Go figure?

[SplitG2]

• Hold the presses! Now they just sent me an email stating they are out of stock........crazy company!
  

[growalot]

Yep sorry again!...

[phade]

Thank you for your email. I sincerely apologize for the inconvenience. Due to the technical difficulties, we are unable to send more than one tree. As requested, I have canceled the order and a refund of $26.91 has been issued back to your credit card. Please accept our sincere apologies.

Once again, I sincerely apologize for this inconvenience and I completely understand your concern and I would like to say that providing you with a good customer service experience is of the utmost importance to us. I have already forwarded this issue to the appropriate department and it will taken care in future. I assure you that this will never happen again and definitely hope for a good relationship in future.

If we can be of further assistance, please feel free to contact us.

Sincerely,

Richard

Customer Service

[SplitG2]

Yep. Never again will i do business with them.