2014 Covert Code Black 3G replacement

[mt624]

I contacted Covert a couple weeks back because AT&T was no longer allowing me to renew my prepaid plan.  Covert issued me a return authorization and offered to replace the camera with a new 2015 model for $25. I sent the camera back with a check and in less than a week of them receiving it I got the replacement.  It was easy to set up with the included sim card and worked immediately at home once I bought a plan from AT&T.  It seems they have worked out a lot of the little bugs with the 2014 model. 

 

I was very impressed with the solution they offered and the fast turn around time.  I will be buying another Covert after this experience, I had just purchased 3 new non-Covert and non-cellular cams prior to this and wish I would have found out a little sooner.  AT&T had been renewing my plan every month but it had gotten to be a struggle, and they gave me no indication they would stop renewing the prepaid plan until I tried to renew it and they would not do it.  For the past 3-4 months I had to call customer service to renew the package... But the new plan goes through a different website and seems much more legitimate.  Plus it's got a 3 month activation option for less than what 3 months of the old plan totalled.

 

If anyone is having issues with their 2014 model I would recommend they contact Covert.  I got the impression they are short staffed or very busy this time of year but like I said the turnaround time and overall deal was great.

[WNYBuckHunter]

Covert has customer service that is second to none

[mt624]

I should add, I did register the original camera when I bought it by following their warranty registration instructions.  I don't know if that makes any difference, but they did ask when I originally contacted them with the issue.

[WNYBuckHunter]

Ive had them replace my cameras before. Never had them ask about that, and Ive never registered them.

[bkln]

$400...??? Ouch.... is it worth it?

[Jeremy K]

What do you say to att when you buy a plan from them? Is there a plan that will work best for use in a trail camera?

[mt624]

$400...??? Ouch.... is it worth it?

There are non cellular cams that are more expensive, and other cellular cams that are more money so what it's worth to you is different than what it's worth to me or to someone else.  I'm very happy with it. I get pictures to my phone and don't have to go to the camera.  Batteries lasted about 6 months on the previous camera, so I can put it out and leave it.  Also works great for security.  When it costs $100 to fill my gas tank, I can justify $400 for the camera.

 

What do you say to att when you buy a plan from them? Is there a plan that will work best for use in a trail camera?

There is an instructional card sent with the 2015 cameras, see attached.  It is basically a prepaid data plan now that AT&T offers for tablets and what not.  The camera comes with the sim card so no need to go to the AT&T store anymore and risk getting the wrong type of card.  They've made it pretty straight forward.

[Jeremy K]

How is the quality of picture that these cellular trail cameras send ? I am really thinking about one for next year.

[mt624]

How is the quality of picture that these cellular trail cameras send ? I am really thinking about one for next year.

 

I don't have any text pics and the same pic from the sd card that I can post to compare right now but will try to get one when I pull cards next.  The text pictures are lower resolution but good enough to show some detail.  The higher res version is saved on an SD card so you can pull that sooner than later if there's something you want to take a better look at. I set mine up to take a couple picture burst and it sends the first picture only.  The pictures it sends via text or email are decent though.