Henry Repeating Arms Customer Service

[Elmo]

So my brother ordered an inner tube from Henry Repeating Arms.  $22 plus $6 shipping.  When it arrived, he realized that it is the wrong tube.  He emailed them back admitting to them that he had order the wrong one by mistake and needs a different one.  They emailed him back the very next morning telling him that they will send the correct tube free of charge and that he can just keep the first one.  No need to send it back.  Now that's customer service.

[ny hunter]

That's how you get repeat customers...

[moog5050]

My lever was coming loose and Henry paid shipping both ways and repaired it quickly.  They are good people to deal with.

[Jeremy K]

Made In the USA !!!

[bugsNbows]

That's good news. Kudos to Henry. 

[dbHunterNY]

i'd send it back anyway with a note. unless he can figure out what to use it for i wouldn't know what to do with it.  that's cool. my brother won a golden boy just last year.