Actually, I prefer to report via internet. There is no hassle of dealing with voice recognition, and when you are all done, you can print out exactly what was reported. You can always review items on your report before pushing the send button. Also, even though it is unlikely, If someone tries to come back and claim that I didn't report or reported fraudulently, I have a hardcopy print-out to show exactly what was reported and how. I love the system!